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Eclipse Ford’s unique “total service” program is designed to enhance your ownership experience through comprehensive analysis and quality communication. Simply make a scheduled appointment with our service department and all your vehicle’s needs can be attended to with a minimum of inconvenience or fuss. There will be time for our adviser to talk with you about any problems you’ve noticed, to review common maintenance items, to ask important questions and do visual checks on the vehicle. We may make recommendations – and then allow you to make the decisions on when you have the work done.
"we advise....you choose"
With our total service program there are NO COST SHOCKS – you are always provided with cost estimates prior to work commencing. Good vehicle maintenance is worth the time it takes, and our 15-minute appointment intervals provide us with the vital time we need to fulfil our service promise to you.
Please allow 15 minutes on arrival to ensure that we achieve our aim...
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For those customer who have an early start, you can drop your car off at any time. Please place your keys with the registration attached into our Early Bird Drop off Box. The box is conveniently located next to the main entry door to the service department.
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Does your Air Conditioning smell? Is it making you sick? For only $500 we can eliminate bad odours and harmful bacteria throughout the entire air conditioning system and will ensure that your vehicles interior is purified in the most reliable and hygienic way. We recommend this service every 12-18 months
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With a view to improving our local and global environment we ensure that we comply with all required Environmental Standards relevant to our industry.
We believe in a fair system whereby the end user pays and accordingly only charge an environmental levy where appropriate.
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With the price of petrol, why not make the most out of every tank. Our fuel injection service will restore lost power and performance by thoroughly cleaning out the fuel injection system. Our system will also remove carbon build up in the upper cylinder area to ensure faster acceleration, smoother idling and greater overall power.
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We have a limited number of designated Loan Cars for the benefit of our customers so it is very important to book early if a Loan Car is required.
As with your own vehicle, customers are responsible for the fuel that they use, fines incurred or damage that occurs whilst in possession.
Eclipse Club Members enjoy a 50% reduction in Loan Car fees.
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Our service department is fully equipped to to take care of all of your tyre and wheel needs. We have our own fully qualified tyre technician ready to access and repair any tyre and wheel requirements. We stock a full range of tyres to suit most makes and models and are able to complete this while your vehicle is in for its next service.
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Eclipse Service will help you get the maximum kilometers out of every set of tyres. With a periodical wheel alignment carried out by our trained tyre technician, we will help eliminate uneven tyre wear and badly mistracking steering. Please ask your service advisor when booking in for your next service.
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Eclipse Ford Service Bookings are scheduled a minimum of 15 minutes apart to allow a fully professional service to our customers.
On arrival, our Service Adviser, will discuss your requirements, inspect your vehicle and ask a few valid questions. This may lead to some explanations and recommendations for you to consider immediately and
Thus avoid later interruptions for you or hold-ups regarding the job completion time. To take advantage of this process which is designed to enhance your experience, please allow 15 minutes when dropping off your vehicle.
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Both our qualified Technicians and apprentices regularly get involved in both on site and off site training to ensure that they are fully competent to satisfactorily maintain and repair your vehicle.
This includes ongoing and extensive training on all new models as they are introduced.
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One of the most significant elements of our unique Eclipse Club is the famous Eclipse Club Warranty which has delivered a substantial amount of satisfaction to many thousands of customers since 1997.
Eclipse Club Members enjoy a 10% discount off Service Labour charges, 50% off Loan Car Fees and numerous other benefits including a $200 Spotters Fee per successful referral that results in a New or Used vehicle purchase.
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