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2015 staff mandy woods2

Mandy Woods

Service Booking Manager

 

Very professional, friendly

Very professional, friendly. Offered us a drink as soon as we arrived.

Janet
Bannockburn



David and Mandy went above and beyond in helping us out

This particular service and fixing of the Heater Core issue was absolutely fantastic. David and Mandy went above and beyond in helping us out, especially in regards to finding us a last minute loan car at the end of the day when we first arrived. Can't thank them enough for all of their support during a difficult few days, greatly appreciated. Please pass this on to them.

Jason
Buninyong



Take a page from the Eclipse Ford Excellent Customer Service Book

Trevor being workshop manager and Mandy who coordinates the bookings are absolutely excellent, they make me feel as if I am the only customer for the day. When I enter Eclipse Ford I am made to feel as if I am part of the family, the friendly excellent customer service is entrenched as part of the ambiance of Eclipse Ford for staff and customers alike.

There are a lot of businesses ot there that need to take a page from the Eclipse Ford Excellent Customer Service Book.

Thank you Eclipse Ford Team.

Neil
Ballarat



Pleasantly courteous and absolutely professional

Mandy the service booking manager is so pleasantly courteous and absolutely professional when making the booking for service of my vehicle. Thankyou Mandy for being so nice to me.

Neil
Delacombe